Workplace Helpdesk

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One Response to “Workplace Helpdesk”

  1. on 18 Nov 2008 at 9:17 am Law

    I had an employee that changed roles from the call centre to a sales assistant role. She was given a payrise in her new role. To date, she has not performed well in her new role (over a period of 12 months) and has received written/verbal warnings as a result of her poor performance and worse attitude. The next step would be dismissal, but as we are always understaffed in the call centre, we were considering offering her that role back. The salary level in the call centre is lower than the rate she is currently receiving now. Are we able to do this?

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